FAQ
Everything you need to know about Kōdō
Answers to common questions about getting started, pricing, features, and how Kōdō grows with your coaching business.
Start free with 1 clientNo card requiredCancel anytimeWeb, iOS and Android
Getting started
The basics of signing up and getting set up.
Can I try Kōdō before paying anything?+-
Yes. You can use Kōdō free with 1 client for as long as you like. There is no time limit, and you do not need to enter card details to get started.
How quickly can I get set up?+-
You can get started straight away. Once you create your account at app.kodofitness.com, you can add your first client, build programmes, and start using the platform the same day.
Do I need to download anything?+-
No. You can manage your account from the web app at app.kodofitness.com. Kōdō is also available on the App Store and Google Play, so you and your clients can use it across iOS, Android and web.
Is Kōdō only for online coaches?+-
No. Kōdō works for online coaches, in-person coaches and hybrid coaches. If you manage clients, programmes, communication and check-ins, it is designed to support that.
Pricing and plans
How pricing and subscriptions work as your business grows.
When do I actually need to pay?+-
You only need to upgrade when you want to coach more than 1 client or unlock additional features such as branding customisation. Until then, you can stay on the free tier.
How does pricing work?+-
Pricing scales based on the number of clients you manage, so you can start small and only move up when your business grows.
How do payments work?+-
Paid plans are set up as monthly subscriptions through a secure online checkout powered by Stripe. You can manage your plan from your account whenever you need to upgrade, downgrade or cancel.
What happens when I upgrade?+-
Upgrading increases your client limit and unlocks additional features depending on your plan, including branding customisation and higher-tier options.
Can I change plan later?+-
Yes. You can upgrade or downgrade at any time from the Account section of the web app at app.kodofitness.com.
Can I cancel at any time?+-
Yes. There are no contracts. You can cancel your subscription at any time from the Account section of the web app at app.kodofitness.com.
Features and branding
What you and your clients can do inside the platform.
Can I customise Kōdō with my own branding?+-
Yes. Depending on your plan, you can customise Kōdō with your own colours and logo so the experience feels more aligned with your brand.
Can I have my own branded app?+-
Yes. With the white label plan, you get your own branded app published on the App Store and Google Play.
What is the difference between custom branding and a white label app?+-
Custom branding means you personalise the Kōdō app with your own colours and logo, but your clients still use the Kōdō app. A white label app goes further. You get your own fully branded app published under your brand on the App Store and Google Play, so your clients download and use your app rather than Kōdō.
Can my clients upload videos and media?+-
Yes. Clients can upload training videos and other media directly in the app, making it easier for you to review sessions and give feedback in one place.
Can I use my own exercise videos?+-
Yes. You can build your own workout library using YouTube videos, so your programming can reflect how you coach.
Can I add other coaches?+-
Yes. Additional coaches can be added on the white label plan, making it suitable for coaching teams as well as individual coaches.
Clients and data
What happens as your client list changes over time.
What happens if a client stops working with me?+-
You can archive clients to help stay within your plan limit, and reactivate them later if needed. This gives you flexibility without needing to remove their information completely.
Can I switch from another coaching app?+-
Yes. Many coaches start with a few clients first, then move more across once they are comfortable.
If I start with Kōdō and move to white label later, do I lose my data?+-
No. Your existing clients, programmes and data carry over, so moving to white label does not mean starting again.
Will my clients need to learn a complicated system?+-
No. Kōdō is designed to feel simple for both coaches and clients. The aim is to keep everything in one place without creating extra admin or confusion.
Can Kōdō grow with my coaching business?+-
Yes. You can start on the free tier, move up as your client list grows, and later move to a fully branded white label app if you want a more premium experience under your own brand.
Ready to get started?
Start free with 1 client, or get in touch if you want help choosing the right setup for your coaching business.